See how leading OEM reduced 40% in overdue Maintenance tasks with Sensei’s Digital maintenance management solution
“By analyzing the collected data, owners and operators can optimize the machine’s operational and financial performance. The telematics system simplifies service planning and provides precise fault diagnostics through alarm codes and other vital data accessible on the online portal. This ensures rapid identification of issues and reduces downtime. Moreover, it helps service teams work efficiently, diagnose faults quickly, and prepare for repairs even before visiting the machine.”
— M. Kristenson, Project Manager, Heavy Products
The Problem: Maintenance Compliance Gaps
A Canadian OEM struggled to ensure regular maintenance for their earthmoving equipment. The process relied on operators responding to on-screen alerts, but many ignored them. Skipped maintenance was only discovered when machines reached workshops, causing delays and costly damage.
The Solution: Digital Maintenance with Cloud-Based Tracking
Sensei’s Global Connectivity digitized the maintenance process. Key benefits included:
- Automated Alerts & Logging: Maintenance tasks are tracked and stored in the cloud for full transparency.
- Easy Access: Owners can check service status and decide whether to self-service or use authorized centers.
- Streamlined Workflow: Maintenance is automatically logged, eliminating manual errors and training needs.
- Enhanced Reporting: Performance metrics, such as fuel consumption and productivity, provide actionable insights.
- Remote Updates: Software can be updated remotely, keeping machines optimized.
The Impact: Efficiency and Cost Savings
Digitalization reduced overdue maintenance by 40% and boosted overall efficiency. Benefits included:
- Faster, accurate diagnostics with real-time machine data.
- Better technician scheduling and optimized service routes.
- Reduced travel costs and lower total ownership costs.
- Predictive insights to prevent breakdowns and plan maintenance better.
